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Bookings & session allocations policy

This statement was last updated: May 2026.

purpose

This policy outlines how The Water Affect manages bookings and session allocations to support both participant flexibility and the ongoing sustainability of services.

Policy Statement

The Water Affect provides lessons ongoing recurring weekly designed to support routine, consistency, and continuity for participants and families.

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When a participant is enrolled into a session, that lesson time is reserved specifically for them for the duration of their enrolment or unless arranged to change days/ times with the water affect team. 

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This will generally include the same scheduled day, time, and where possible, the same instructor to help maintain familiarity and consistent support.

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As places within the program are limited, all session allocations are held exclusively for the enrolled participant and form part of The Water Effect’s overall service capacity and staffing arrangements.

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Reserved session times are unavailable for casual use or reassignment to other participants throughout the term

review

This policy will be reviewed periodically and updated as required to ensure it remains fair, consistent, and aligned with operational needs.

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